Online Ticketing

Openfax tries to respond to customer tickets within 24 hours. You can open a  support request for any questions or concerns by completing an online support request. If you require support to cancel an order please email us at broadcast@openfax.com or call 1-866-OPENFAX(673.6329) x. 2.  Users should not open tickets for order changes.

Online Customer Forums

Openfax Experts and agents can post and review online community forums to find solutions to commonly asked questions.

By Phone

Phone support is available Monday - Friday from 8:30am to 5:00pm CST.
US: 1.866.OPENFAX(673.6329)
Worldwide: 1.847.221.1979

Openfax offers remote desktop support

Contact an Openfax Support Expert at 1.866.OPENFAX(673.6329) ext. 2 and click connect when issued a support key. An Openfax support agent will be able to remote connect to your computer with your permission and assist with any technical support issue.